Concerns & Complaints

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At St Pius, we value open communication and believe that working together helps us create the best possible learning environment for all our students.  

We understand that sometimes concerns or complaints may arise, and we encourage you to share these with us so we can address them effectively.  

As a Catholic school, we are guided by principles of respect, fairness, and compassion in all our interactions.  

This process outlines how you can raise a concern or make a complaint, and how we will respond.  

We are committed to listening carefully and working towards a resolution that is in the best interests of everyone involved.  

Please see the flowchart below for a step-by-step guide to our Concerns and Complaints Process.

 

How to make a formal complain or serious allegation